We Convert Yazılım Limited Şirketi (referred to herein as "Model Store", "we" or "us") would like to inform you about the cookies and similar technologies we use on our website with the domain name https://model.store/, related features and services, other linked channels and mobile websites (together as "Platform"). We provide content, digital services, products and related services over the Platform (together as "Services").
We would like to inform you that detailed information regarding the processing of your personal data is available in our Privacy Policy.
1. What are cookies?
Cookies are small pieces of information, normally consisting of just letters and numbers, which are stored on your computers or mobile devices when you visit our Platform. Software on your device (for example your web browser) can store cookies that save your activity and preferences during each session and for your next visits and send them back to the server next time you visit.
Cookies cannot collect any information stored on your computer or in your files. Cookies can be useful because they allow us to recognize your device and reload your previous preferences. Cookies are used to maintain the functionality of the Platform and to enable us to analyze your personal preferences and your use of our Platform and Services.
2. Cookie Types
Duration:
Cookies are stored for various periods.
Session cookies: Session cookies are only stored during your visit and are automatically deleted when you close your browser.
Persistent cookies: Persistent cookies remain stored in your terminal device following your visit until it reaches a defined expiration date.
Origin:
Cookies may be placed by various platform or domains.
First-party cookies: First-party cookies are set directly by us.
Third-party cookies: Third-party cookies are set by a domain other than us. This typically occurs when we incorporate elements from other sites, such as images, social media plugins or advertising.
Purpose:
Necessary cookies
Necessary cookies are absolutely essential for the Platform and the Services to function properly. These cookies ensure basic functionalities and security features of the Platform.
Functional cookies
Functional cookies help to improve your user experience and to perform certain functionalities like collect feedbacks, and other third-party features. These cookies enable us to follow your cookie permissions; to save your add-on preferences on the browser; to save language, location etc. preferences; to understand browser display settings; to maintain the accessibility of the Platform; to optimize the Platform real-time.
Analytical cookies / Performance cookies
Analytical cookies are used to understand how you interact with the Platform. These cookies help provide information and statistics regarding the number of visitors, bounce rate, traffic source, etc. These cookies allow us to understand how you use the Platform, how much time you spend, how to optimize the Platform and which features of the Platform needs development.
Social media cookies
Social media cookies may be used for your social media interaction on the Platform. Any such social media platforms may collect your personal data for other purposes. Please review privacy and cookie policies of such social media platforms to be informed about the personal data they collect and the cookies they use.
Targeting cookies / Advertisement cookies
Targeting / advertisement cookies are used to show you targeted advertising and content. These cookies are used to understand your interests, to show you advertisement further to your needs, interests and preferences, to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.
3. Which cookies are used on the Platform?
Cookies we use on the Merchant Panel:
| Cookie | Domain | Type | Description | Duration |
|---|---|---|---|---|
| next-auth.session-token | teli.app | First-party / Necessary | Maintains user session for authentication via NextAuth.js. | Session |
| Secure-next-auth.session-token | teli.app | First-party / Necessary | Secure session token used over HTTPS. | Session |
| next-auth.csrf-token | teli.app | First-party / Necessary | Protects against CSRF attacks during authentication. | Session |
| Host-next-auth.csrf-token | teli.app | First-party / Necessary | HTTPS-secured CSRF token for OAuth flows. | Session |
| next-auth.callback-url | teli.app | First-party / Functional | Stores redirect path for OAuth or login callbacks. | Session |
| AMP_[API_KEY] | amplitude.com | Third-party / Analytical | Identifies device and stores user properties for analytics. | Persistent (12 months) |
| AMP_[API_KEY]_unsent | amplitude.com | Third-party / Analytical | Stores unsent analytics events until delivery. | Session |
| AMP_[API_KEY]_lastEventTime | amplitude.com | Third-party / Analytical | Records timestamp of last analytics event. | Persistent (12 months) |
| AMP_MKTG_[API_KEY] | amplitude.com | Third-party / Marketing | Tracks marketing campaign engagement. | Persistent (12 months) |
Cookies we use on the User Dashboard:
| Cookie | Domain | Type | Description | Duration |
|---|---|---|---|---|
| zlcid | zendesk.com | Third-party / Functional | Identifies chat session for customer support. | Persistent (1 year) |
| zlcstore | zendesk.com | Third-party / Functional | Stores chat window state and session info. | Persistent (1 year) |
| ZD-suid | zendesk.com | Third-party / Analytical | Tracks unique user session across visits. | Persistent (1 year) |
| ZD-store | zendesk.com | Third-party / Functional | Maintains widget display state. | Session |
| _help_center_session | zendesk.com | Third-party / Necessary | Stores user session for help center access. | Session |
| _zendesk_cookie | zendesk.com | Third-party / Analytical | Tracks usage metrics for support performance. | Persistent (1 year) |
| _zendesk_authenticated | zendesk.com | Third-party / Functional | Indicates user authentication status in widget. | Session |
| _zendesk_shared_session | zendesk.com | Third-party / Functional | Enables shared session between Zendesk subdomains. | Session |
Third-party Services
The following external services may set cookies or similar technologies on the Platform:
- Amplitude Analytics — used to collect usage metrics, analyze user behavior, and track marketing attribution.
- Zendesk Messenger — enables live chat, help center functionality, and customer support sessions.
Note: NextAuth.js is an internal authentication module running within the Platform and does not constitute a third-party service. All cookies set by NextAuth.js are first-party cookies under the Model Store domain.
4. Data Subject Rights
Data subjects residing in Turkey have the following rights concerning their personal data:
- To learn whether their personal data are being processed,
- To request information regarding such processing,
- To learn the purpose of processing and whether their data are used in accordance with that purpose,
- To know the third parties to whom their personal data are transferred, within Turkey or abroad,
- To request the correction of their personal data if they are incomplete or inaccurate,
- To request the deletion or destruction of their personal data within the framework of the conditions set forth under the Law on Protection of Personal Data,
- To request that actions taken under subparagraphs (d) and (e) be notified to third parties to whom the personal data have been transferred,
- To object to the occurrence of any result that is to their detriment by means of the exclusive analysis of their personal data through automated systems, and
- To request compensation for damages arising from the unlawful processing of their personal data.
Data subjects may exercise these rights by sending an email including their contact details and specific requests to [email protected]. Requests will be evaluated and concluded as soon as possible and, in any case, within thirty (30) days, depending on the nature of the request.
5. How can you manage cookies?
Browsers often automatically permit the use of cookies. You can change your browser settings to manage the use of cookies. You can disable and delete cookies that are not necessary and change your cookie preferences. Your visits to and use of our Platform will not be hindered if you change your cookie settings and disable optional cookies, however, you may not be able to fully enjoy certain functionalities of the Platform.
Please check the instructions and help functions of your browser in order to find the details on how to manage your cookie settings.
- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari: http://support.apple.com/kb/PH5042
6. Changes to the Cookie Policy
Under this Policy, we aim to provide detailed explanation regarding the scope and purposes of Cookie usage and to inform its users about Cookie preferences. Users always retain the option to change their Cookie preferences through internet browsers or through the consent management platform available on the Platform.
The Company may change the provisions of the Policy at any time. The current Policy enters into force on the date it is published on the Platform.